Joint DMHDDSAS and DHB (NC Medicaid) COVID-19 Update Call

For BH/IDD Consumers, Family Members and Community Stakeholders

Monday—April 20, 2020

2:00 p.m.

(Please save every Monday at 2:00 for this regular update call with consumers, family members, and community stakeholders.)


This call is for consumers, family members, and community stakeholders ONLY.  If you are provider who joins the call, please allow consumers, family members, and community stakeholders to ask their questions.  Provider questions will be answered during the regularly scheduled NC Providers call.)


Dear NC Behavioral Health and IDD Consumers, Family Members and Community Stakeholders,

We hope that you are staying well as we continue to combat the COVID-19 pandemic in North Carolina.  The Division of MH/DD/SAS and Division of Health Benefits (NC Medicaid) remain committed to working hard to assess service gaps, create and amend policies, and direct funding into service areas that will be impactful in preventing the interruption and delay of BH/IDD services  during this challenging time.  The COVID-19 situation is ever-changing and evolving rapidly;  we all must continue work together to meet the needs of individuals, families and communities. As promised, in an effort to help keep consumers, family members and community stakeholders informed and updated on policies and actions impacting service access and health outcomes for BH and IDD consumers, and perhaps more importantly – to hear directly from you about any questions or issues that have emerged since we last communicated- we are hosting another conference on Monday April 27, at 2:00pm. We hope that you can join us.  The details on how to join is as follows:



Access Code:


For Closed Captioning see link below:… []

Feel free to share with and invite other BH and IDD consumers, family members, and providers in your network.